Sunday, 4 November 2012

E-Government

Definition: ‘The employment of the Internet and the world-wide-web for delivering government information and services to the citizens.’ (United Nations, 2006; AOEMA, 2005) (Quote Source: Wikipedia).


E-Government provides internet users easy access to government information, aid and forms. People are now able to complete vital government documents such as vehicle licencing, censuses, tax and more, thus allowing for a more environmentally friendly (less tree shall need to be cut down to provide the vast amounts of government documents such as censuses therefore slightly less deforestation and pollution shall occur) and widely accessible form of government.




Gov.uk (a website which has replaced Directgov and Businesslink) is a website designed to provide the public with government information and services relevant to them and the areas in which they are living. The website bares the slogans ‘The new place to find government services and information’ and ‘Simple, clearer, faster’ thus indicating the apparent domination over its predecessors Directgov, Businesslink and other such sites. Its homepage directs users to various sections of the website via the use of links, these sections are as follows:

  • Driving, transport and travel (Includes passports and car tax)
  • Benefits (Includes tax credits and eligibility)
  • Businesses and self-employed (Tools and guidance for businesses)
  • Employing people (Includes pay, contracts and hiring)
  • Education and learning (Includes student loans and admissions)
  • Working, jobs and pensions (Includes holidays and finding a job)
  • Housing and local services (Owning or renting and council services)
  • Crime, justice and the law (Legal processes, courts and the police)
  • Money and tax (Includes debt and Self Assessment)
  • Births, deaths, marriages and care (Includes civil partnerships and Lasting Power of Attorney)
  • Disabled people (Includes your rights, benefits and the Equality Act)
  • Citizenship and life in the UK (Includes voting, how government works)


It is clear that this website makes full use of using the internet as a means to deploy large amounts of government information, services and more. Thus it is likely to strengthen the link between the government and the people of its country.




Police.uk (http://www.police.uk/) -


Police.uk is website created to inform English and Welsh civilians about crime in their local areas. Its homepage has a very simple layout, providing users with a search bar in which they can enter their address, postcode or place name in order to be provided with statistics about local crime found near to their location, police information and contact (local email and telephone number) and when and where the next public meeting is being held. Using this service I discovered that in September 2012, within 1 mile of my house there were 26 crimes reported which consisted of:

  • 13 Anti-Social Behaviour Crimes
  • 4 Burglaries
  • 3 Criminal Damage And Arsons
  • 2 Other Thefts
  • 2 Vehicle Crimes
  • 1 Violent Crime
  •  1 Shoplifting


As well as this, the website provides links to external websites with information about police and crime commissioners, internet safety, fraud, preventing child abuse, domestic violence, business security, crimestoppers, neighbourhood watch, 101 (the police non-emergency number), volunteering in policing and links to individual UK police force websites. The information provided by Police.uk is extremely useful as it allows citizens to have a feel of what sort of crimes are expected to occur in their local area and may help when deciding where to buy new houses.



The NHS is a UK based health care system (NHS stands for National Health Service). The website offers health advice, services and solutions to many of the problems. One of the most important sections on the website is ‘Check your symptoms’ which allows users to self-diagnose and establish what actions need to be taken. To make this possible it provides people with a choice of topic, A to Z and a body map with which to help find their problem, the topics are as follows:

  • General Health
  • Allergies
  • Bleeding
  • Children
  • Dental
  • Ear, Nose and Throat
  • Head and Neck
  • Injuries
  • Mental Health
  • Pains
  • Pregnancy
  • Sexual Health
  • Skin
  • Seasonal Health Advice





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